Comcast,the cable TV and broadband titan,alienated several customers on its way to the top.The company,which recently acquired a majority stake in NBC Universal from General Electric and Vivendi SA,consistently whittled away at its expanded basic tier of cable TV channels.It cut the NASA TV channel from the expanded basic lineup.Then it axed Retirement Living TV from the package.It also sheared off EWTN,the Catholic channel.Most recently,Comcast eliminated Maryland Public Television from expanded basic.
All the while it was depriving thousands of viewers of stimulating options,Comcast raised prices.The subscribers got less than what they originally signed up for,at a higher price.The taste of Comcast will not be on their favorite flavors list.Presumably the only reason Comcast hasn't eliminated expanded basic entirely is the political heat it would feel from local franchising authorities,should they dare to do so.No wonder these marginalized customers,many of them seniors,aren't cheering Comcast's recent success.
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